Mission Possible

Two Day

Implement leadership, front desk, and team synergy systems to produce thousands more with the clients you already have!

Facilitated by Kristi Valenzuela and Glenn Baker

Click to view upcoming dates for “Mission Possible!”


Your biggest takeaway from Mission Possible was…

“Your skills are a given, clients are judging everything else.”

“Keeping track of actual numbers; Focus on all goals not only personal, but all staff, including front desk.”

“New better, bigger, different; How much front desk really needs good training; How important rebooking is; Social media & having clients post instead of me.”

“All of it! You have to follow the program, crunch the numbers and be WILLING & OPEN! This will make you successful in your journey; the education never stops. I love Summit salon education!”

“How valuable an organized motivated and consistent front desk is to a salon/spa; the importance of diligent hiring; how to conduct a tour; growing people not sales.”

DAY 1 MISSIONS: Salon Teams

  • Achieving Your Best:
    • Learn simple self-action steps for life and career to turn an ordinary day into your best day.
  • Make Their Day!
    • Learn the 5 key principles of a great first impression!
  • Understanding your Career Path:
    • Turn your passion into profit by following a proven career path.
  • Discovering Team Synergy:
    • Clearly understand each other’s role and responsibility in customer service and team growth.

DAY 2 MISSIONS: Salon Leaders Only

  • Level up Leadership:
    • Discover your individual purpose and role in leading your team.
  • Revenue through your Front Desk!
    • Learn how to implement a goal and reward system and track and celebrate their efforts.
  • Putting your Mission into Action!
    • Create both a short term and long term action plan to begin implementing your new strategies.

Front Desk and Team Synergy Resources:

Front Desk Success Package
Over the Top!
Magic of Momentum
Intelligent Verbiage