Conquering Retailphobia

Understanding the buying and selling EXPERIENCE

People buy SOLUTIONS, not products. Learn how to identify your buyer’s purchasing personality and have intelligent, professional conversations that focus on NEEDS.

Master the buying experience and make the most of this profit powerhouse in your salon.

AUDIO Featuring Kristi Valenzuela + PDF TOOLBOX + USB adapter

PDF TOOLBOX INCLUDES:

• 12 types of buyers
• Leader: 15 pt checklist
• TEAM COMMUNICATION SYSTEM (TCS)
  – SERVICE TICKET EXAMPLES
  – TEAM CELEBRATION WALL CHART