Be your Best at the Front Desk
Kristi serves SSBC as a board member, shareholder, Summit Salon Consultant and as the Director of Products and Sales.
She is one of the top recognized motivational speakers for the salon industry and has educated salon owners around the world about the importance of both customer service and sales through the salon front desk. In 1999 she founded Crystal Focus Salon Coaching, a success coaching company, and developed the top selling video training series called THE FRONT DESK TRACKING SYSTEM and THE FRONT DESK SCRIPT GUIDE, as well as other popular educational products.
Be your Best at the Front Desk is a series which will help to make your customer experience BIGGER, BETTER AND DIFFERENT!
HOW TO BE YOUR BEST AT THE FRONT DESK - Episode 1 - Throw away the word "RECEPTIONIST" forever!
BE YOUR BEST AT THE FRONT DESK - Episode 2 - Understanding the Mission of the Front Desk
BE YOUR BEST AT THE FRONT DESK - Episode 3 - Gift Card Sales / Birthdays!
Episode 4: How to Be Your Best at the Front Desk - GREET WITH GREATNESS
