Be your Best at the Front Desk

Kristi serves SSBC as a board member, shareholder, Summit Salon Consultant and as the Director of Products and Sales. 

She is one of the top recognized motivational speakers for the salon industry and has educated salon owners around the world about the importance of both customer service and sales through the salon front desk.  In 1999 she founded Crystal Focus Salon Coaching, a success coaching company, and developed the top selling video training series called THE FRONT DESK TRACKING SYSTEM and THE FRONT DESK SCRIPT GUIDE, as well as other popular educational products.

Be your Best at the Front Desk is a series which will help to make your customer experience BIGGER, BETTER AND DIFFERENT!

Proven Systems Proven Results