As many salon owners learn early on, there is a lot more to running a salon that just doing great hair. You are also responsible for education, booking appointments, opening, closing, payroll, hiring, marketing, and many other tasks.
“I knew I was ready to add an associate into my schedule when I felt like I was losing that personal connection with my guests. I started to forget birthdays and children’s names. The quality of the experience was dropping.”
"Each member of my team learns how to do every aspect of running the business, including budgets, inventory, front desk, and teaching new hires. As a leader, I now have no problem expressing myself in a crucial conversation moment."
“When it seems impossible remember that ‘quitting is not an option.’ Determination is one of the best attributes I have, and it will help get you through whatever you’re going through.”
With a strong foundation in salon business strategy and the support of a Summit Salon Consultant, Laura Kiorkis has been able to grow to heights she never imagined.
As the owner of several successful salons and a training center, SSBC President Peter Mahoney is well-versed in what it takes to effectively lead in the professional beauty industry.
Opening a salon takes courage; opening a salon at the age of twenty-two takes passion, ambition, and a whole lot of guts. That’s just what Julie Mitchell did and now she is sharing her story.
With 21 years behind the chair and a marketing degree, the mother and son co-owners of Innovative Looks felt confident in operating their salon business until they realized all of the unique challenges of the professional beauty industry!
Our stylists and front desk team were in a slump, feeling completely defeated about maintaining individual and team goals. As leaders, we hadn’t really followed through and needed to establish a sense of accountability. Enter SSBC.
It takes humility to ask for help in the first place, but it takes profound wisdom to continue seeking guidance even when your business is running smoothly. Read how Hedkandi and its sister salons continue to better their best!
“I never thought of myself as someone who was good at math or numbers, but the Summit Salon Systems have taught me how to understand my business and my numbers. I now feel like I’m not just a great hairstylist but also a great businesswoman."
Major life challenges left Laura unable to work for a while, causing her clientele and income to drop drastically. Read how the Summit Salon Systems guided her to rise above and earn more than ever before!
“I feel much more empowered and am proud of my team and where we are headed. The proof is in the numbers. Our stylists saw a 27 percent increase in income in the first year after implementing the Summit Salon Systems.” - Mary Smith
Early in your salon career it’s motivating when the number of clientele is growing, salary is increasing, and each year is better than the one before. After awhile, though, the growth slows. That's where Summit Salon Systems kick in!
“When you finally break it down and realize that it is not about the money and it is not about the hair, but that it IS about the people, that changes everything. And that is what the Summit Salon Systems are all about.” Owner, Sarah Laramie
It takes courage to restructure a salon and risk losing friends, but Cheryl proved that with the help of Summit Salon Business Center, it IS possible. Best of all, the reward is well worth the risk.
The bigger and more successful Studio RK became, the more Renee realized that she did not know all there was to know about salon ownership. Summit Salon Systems helped grow the staff, the salon, and the leadership team!
When Trio Salon called SSBC they were carrying thirteen different product lines through three different distributors all while struggling with a bad location and a staff that was hungry to grow their business... and boy have they grown!
“I’m a different owner today because I’m more in touch with all areas of my business. I no longer hope and pray for a miracle… I’m more focused on being very intentional about everything.” -Studio 21 Co-Owner Dana Deason
"I lost my best friend, received a major medical diagnosis, got married and have had two children. But by using all that the Summit Salon System has to offer I have been able to ensure my success and keep on track."
After five years of working hard to fill all of the booths and build the business, Lindsay recognized that the salon had reached its financial potential within the current business structure. With a little help from SSBC the best was yet to come!
Salon Owner Jessica Galoff had read about the The Summit and followed Michael Cole for years, but a visit from her DSC and SSBC Consultant Kierstin Nemer made it clear... she was ready to take action! And what a difference that choice has made!
D’Ann Bagan realized the salon was not growing, the location was too small and limiting, and there was a definite need for structure. After three years of running on this hamster wheel, D’Ann finally realized that she needed help.
When opening their second location Jackie and Debbie felt a great sense of comfort and excitement that they attribute to a strong foundation of standards, business practices, and team building based on the Summit Salon Systems.
Dominic Bertani had enjoyed 33 years of success building up his salon. When he opened his second location the economy took a significant downturn. Learn how Summit Salon Systems helped both locations to better their bests!
“Excitement radiated through the salon and you could feel the morale instantly boost! We became more concerned with working as a team and providing the absolute best service to our clients.” -Tony Berner, Village Salon & Spa
Summit Salon Systems strike again. “I never dreamed we’d go this far in eight years. We have grown from $325,000 our first year to 1.7 million in 2013, and we are trending to do more than 2 million this year; it’s surreal." -Shannon Woolsey
Rob DiLella wanted to do more than maintain the family business. He wanted to grow it. Summit Salon Systems were key to achieving this goal. Everyone in the salon is now following a clear pathway for growth and earning more money as a result!
Prior to attending The Summit Chemistry's three main problems were cash flow, inconsistent guest service, and territorial stylists. Learn how Summit Salon Systems helped Chemistry achieve the right mix to solve all three!
Still feeling on the fence about attending The Summit? Take the advice of Paula and Michelle, who believe that those four days have made the greatest impact on their lives and success. Learn how they continue to exceed expectations!
For Sharon, her defining moment at The Summit was the realization that she didn’t have to do it all. “Dave and Heather told me that it was time to pay it forward,” Sharon explained, “That I didn’t have to be the superstar in the salon.”
When a salon begins to outgrow its existing space, the excitement of success goes hand-in-hand with the fear and uncertainty of what the next steps should be. Read how Summit Salon systems and support came into play.
Michele was so thankful to be able to open her salon based on Summit Salon Systems because it truly gave her a strong foundation, not only for the business side of things, but also for her confidence as a leader.